Front of House

Cancellation Policy

31

Shift Academy

One of the most important and frequent tasks for Front of House is enforcing our cancellation policy. Charging clients for missed appointments can be difficult, so this course offers you scripts and videos to help prepare you for making any decision.

FREE

Course Currilcum

    • Cancellation Policy Unlimited
    • Types of Cancellations Unlimited
    • Waiving vs. Charging Unlimited
    • Rescheduling Appointments Unlimited
    • Waiving Scripts Unlimited
    • Charging Scripts Unlimited
    • No Show Scripts Unlimited
    • Credit Card Declines Unlimited
    • SNC Video Examples Unlimited
    • On the Day of Appointment (24 hour Cancellation) Unlimited
    • Hours Before Appointment Unlimited
    • Family Emergency Unlimited
    • Had To Work Unlimited
    • Unhappy Client Unlimited
    • Lost Client Unlimited
    • Cancellation Policy Quiz 00:15:00